Total Peace of Mind

The next level in Dental Practice & Accounting Firm IT Services

Most of the computer/network issues facing your practice or firm are beyond the scope of your Practice Management Software or Accounting Suite software support.  You need a knowledgeable IT company with experience that focuses on your industry.

Our experience in the dental and accounting industries lend to our faster responses and solutions than an inexperienced IT service company.  The average IT service company builds their business around number of users or desktops and servers.  KITE IT Services are built on servicing a focused dental practice/accounting firm size.

Your time is precious.  You have more important issues to deal with than your computer network.  We do it better by becoming the IT vendor management for all our clients.  This benefits our clients by allowing them to focus on their business (patients/clients) instead of being on support calls with their practice management/accounting suite support they might not have all the answers to provide.  Our IT vendor management allows us to work closely with the vendor for long-term remediation and quicker response to IT/practice/firm related issues.

If your practice or firm spends 2 hours/week on average with vendor support, you’ll end up wasting close to 5 weeks on support calls – WAITING for an to a fix, which doesn’t even include the hours it takes to resolve the issue.  Is that acceptable in growing your practice/firm?

Base Infrastructure Management

  • 24×7 Advanced Performance Monitoring (Local Area / Wide Area Networks)
  • Server Management
    • Operating System Patch Management
    • Key Application Maintenance
    • Optimization
  • Network Printers / Scanners
  • Internet of Things (IoT) Devices
  • Scheduled Preventative Maintenance

Managed End User Support

  • 24×7 Advanced Performance Monitoring
  • Workstation Configuration Management
    • Microsoft and 3rd Party Patch Management
    • Real time Workstation Optimization
    • Endpoint Security
  • Unlimited Help Desk Tickets

Monthly, Quarterly, Annual Reviews

  • Monthly Security Risk Assessments
  • Quarterly Network Assessments
  • Annual Technical Business Reviews